Employee Relations

Apex understands that for today's businesses to remain competitive, they must retain the best employees. With a focus on employee health benefits, Apex has taken the lead in understanding and developing more innovative plans including consumer-driven health plans such as HSAs, HRAs and Dual Option health plans. We take the time to learn and understand what you need out of your employee benefits program.

Additionally, Apex provides a dedicated customer service contact to your employees who will assist them through the enrollment process as well as help them navigate the difficult landscape of the healthcare industry claims filings and provider networks. In today's world of business automation, we believe that human interaction and personal customer service is essential to better understanding a benefits program. Our personal approach helps employees become more knowledgeable about their benefits, and more likely to be satisfied with them.

"We are an international heavy construction corporation with a population of expatriates working and living in British Columbia. These employees were experiencing difficulty throughout the claims process with the medical and dental insurance carriers. The carrier relied on the expatriate for the financial conversion and service coding, which was a hardship for these employees. After we hired Apex, they provided a solution that resulted in our Apex Account Executive working as the point of contact for the expatriates and managing claim submissions on their behalf. We appreciate Apex's hands-on approach."

Mr. Scott Harrell
Corporate Human Resources Director